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QUESTION: HOW MUCH IT IS COSTING YOUR ORGANISATION TO GOVERN AND ADMINISTRATE YOUR MOBILE FLEET?
If you are truly honest with your answer I would hazard a guess that you probably don't know - in fact, it would be difficult to estimate, because the rapid expansion and use of mobile technology has meant that management controls, systems and planning simply have not kept pace.
Most organisations still have no clear knowledge about how much they are actually spending for mobile services and equipment due to historically decentralized mobile procurement practices. Indeed, this maybe the case even when the same organisations have centralized their voice and data/IP telecoms procurement functions.
The same has not happened – so far – for mobile services, which continue to be largely managed at the business-unit or divisional level. For this reason, enterprise-wide transparency into an organization’s mobile costs is still rarely available across specific national, regional, divisional and sometimes even individual business units.
Compliance and corporate governance, together with a desire to control internal costs, have driven the issue to the executive level. Moreover, while individual service may provide cost-analysis solutions, the process of aggregating, sorting and analyzing the data can be prohibitive.
This disturbing situation - with costs, resources and phone usage unregulated and on the increase - can be brought under control with the innovative services and solutions available from ProCell Mobile Management.
The cost of mobile communications for most companies has now outstripped their spend on landlines and this is set to continue with the growing reliance on mobile technology. Whereas once when mobile phones were exclusive to the upper levels of an organisation, they were manageable. In today’s modern business, mobiles are widespread throughout an organisation and an every day necessity.
At the same time, mobile pricing and billing is far more complex than with traditional fixed line communications, making it harder for organisations to understand, control and manage.
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Mobile expenditure has increase by 30% over the last two years even though the actual cost per minute has reduced significantly.
The information available from the airtime suppliers is poor and is difficult to analyse and very time consuming to interpret.
80% of companies do not understand the data or allocate the time to analyse the data properly.
Between 30-40% on average is attributed to personal use and 80% of text messages are non-business related.
65% of companies are currently on the wrong airtime agreement and could reduce their costs significantly by understanding their call patterns.
90% of companies lose track of their mobile assets once given out to their employees.
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